About

Bio

Resume/CV

Currently, I am working on a project to improve American healthcare – HCOThrive (HCO = healthcare organization). More specifically, my aim is to to target and serve healthcare organizations (e.g., providers) as well as related stakeholders by providing analytical insights that directly lead to cost and quality improvement.

This project was the natural outgrowth of both my academic background in industrial-organizational psychology as well applied experience in workforce analytics consulting where I frequently worked with clients from the healthcare industry. Additionally, the opportunity to serve mission driven organizations was highly motivating for me.

I received my BA in Political Science from the University of Arizona (2007) and my PhD in Industrial Organizational Psychology from Old Dominion University (2017). My research focused on how the confluence of different organizational factors, such as leadership, employee characteristics, culture, etc. interact to determine key organizational outcomes such as turnover and absenteeism. I have previously been published in journals such as Leadership Quarterly and the International Journal of Stress Management.

After graduate school, I worked as a workforce analytics consultant at Mercer, LLC. During a typical project, I was heavily involved in all stages of the analytics process from start to finish including client communication, data-quality standards, statistical modeling decisions, and supervising other analysts. In particular, I regularly assisted clients with issues related to problematic turnover, workforce planning, pay equity, and other assorted organizational best practices.

Overall, I am passionate about the application of research methodology and analytics to pressing organizational problems such that partner clients are not only able solve the issue at hand, but also come away with a firm grasp of how to tackle similar concerns going forward.

Publications

DeArmond, S., Bass, B. I., Cigularov, K. P., Chen, P. J., & Moore, T. (2018). Leadership and safety: the role of goal commitment. Journal of Organizational Effectiveness: People and Performance, 5(2), 182-198, https://doi.org/10.1108/JOEPP-07-2017-0066

Bass, B. I., Cigularov, K. P., Chen, P., Henry, K., Tomazic, R., & Li, Y. (2016). The effects of student violence against school employees on employee burnout and work engagement: The roles of perceived school unsafety and transformational leadership. International Journal of Stress Management, 23(3), 318-336. http://dx.doi.org/10.1037/str0000011

Litano, M. L., Major, D. A., Landers, R. N., Streets, V. N., & Bass, B. I. (2016). A meta-analytic investigation of the relationship between leader-member exchange and work-family experiences. The Leadership Quarterly, 27(5), 802-817.